Bear Tree Hammocks

    beartreehammocks@yahoo.com

    706-676-5755

    SHIP TO:

    Bear Tree Hammocks
    126 Holbrook Dr. Rome, GA 30165

    Our Limited LIFETIME WARRANTY will cover your hammock against any manufacturers defects for the reasonable lifespan of the product

    Dear Bear Tree customer,

    Our Limited LIFETIME WARRANTY will cover your hammock against any manufacturers defects for the reasonable lifespan of the product; the warranty extends to the expected life span of a travel hammock under normal wear and tear situations, and does not cover the product for the lifetime of any one person or more. The warranty does not apply to print quality and due to the intense process of printing large format detailed images, there can be no guarantee on print flaws or defects.
    However, we AIM to please. So, if you have a bear tree hammock and you have an issue with it, we encourage you to let us know. It may just be covered by our Guaranteed to Satisfy policy. A receipt must be presented with product to claim warranty.

    You can call us directly to talk to a representative about your particular issue and see how we can help.

    You can email us directly at Beartreehammocks@yahoo.com

    Or you can ship to with receipt and product “as is”. Make sure to include the following information with package:
    -Name, email, phone number
    -Date Purchased
    -Return Shipping Address

    Sincerely,
    Bear Tree Hammocks

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